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FAQs

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Where to download the software ViPzio for iPhone/iPad ?

On the App Store. Click on the logo and you will automatically enter. 

What are the main uses of the module MS40-5 ?

Les principales utilisations sont les suivantes:
  • The main uses are as follows :
    ● view and control access to a main gate, a gate or a security door ;
    ● video verification of an intruder alarm ;
    ● send email if intruder alarm, fire or technical ;
    ● know the status on or off of an alarm system ;
    ● trigger an audible or visual alarm ;
    ● live image capture ;
    ● light up lights to view the cameras at night ;
    ● remote resets of electrical appliances ;
    ● switch off lights to save energy ;
    ● control the heating before arrival.

What cameras are compatible with the software ViPzio ?

Here is the list of compatible IP cameras and video servers :
- 3S Vision all models.
- Acti all models.
- Advance all models.
- Apexis all models.
- Avtech all models.
- Axis all models of vidéo server Axis 240Q et M7001.
- Canon all models.
- D-Link recommended models: DCS-2120, DCS-2121, DCS-3420 et DCS-3220.
- Dedicated Micros all models.
- Foscam all models.
- Grand all models.
- Heden all models.
- IP-Cam all models.
- Mobotix all models.
- Panasonic recommended models: série BL-Cxx et série BB-HCMxxx.
- Sanyo all models.
- Sony recommended models: série SNC-DHxxx et SNC-CHxxx.
- Toshiba all models.
- Trendnet recommended models: TV-IP110, TV-IP110W, TV-IP121W, TV-IP312 et TV-IP312W.
- Y-Cam all models.
 

Do I need to have a fixed IP address ?

No, you don't. You can use a service like dyndns.org, ovh.com or no-ip.com, even if it's better to have a fixed IP address.

How many different electrical circuits can I order ?

Each module can control up to 4 circuits (lighting, heating, pump...) and with these freepotential relay you can order an automatic main gate, a door lock, an alarm siren...

Can I put several modules ViPzio MS40-5 on only one installation ?

Yes, you can. You can put any number of modules on only one installation taking care to program them with a different network port.
For each added module the software will automatically compile an additional page.

I want to local access to modules and cameras. How do I ?

To local access it is necessary to write the IP address (for example : 192.168.1.99), idem for the cameras. If you modem does not automatically redirect, you will establish 2 sites in the ViPzio application, one local and one remote.
For local or remote ports, you always have the same set.

I have no camera. Can I use the software with the module MS40-5 ?

Yes, you can. You can use the software and add cameras later.

What power supply should I choose for the module MS 40-5?

You can power the module MS40-5 with any 12VDC power supply market, the ones we offer for sale on our website are of the switching voltage to ensure optimum quality.